Last updated 04/01/2025

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At Tone by Slimtique, and Rooted Botaniq, we strive to provide high-quality homemade cosmetic and herbal products with efficient shipping. Please review our shipping policy before placing your order.

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Processing Time

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Orders are processed within 3-4 business days (Monday-Friday)

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Weekends and Holidays are not included in the processing time.

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Once your order has been processed, you will receive a confirmation email with tracking information.

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Shipping Time

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After processing, shipping times vary based on the selected shipping method and destination.

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Please note that shipping delays due to the carrier are beyond our control.

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Order Tracking

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once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates.

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Shipping Issues & Lost Packages

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Tone by Slimtique | Rooted Botaniq is not responsible for lost, stolen, or delayed packages once they have been shipped.

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If you experience shipping issues please contact the carrier directly.

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By placing an order with Tone by Slimtique | Rooted Botaniq, you agree to our Shipping Policy. If you have any questions, please contact us at info.slimtiquemedicallab.com